— Automation · shops, food & beauty
Every DM answered — instantly.
Instagram and Facebook DMs answered instantly, in your voice — same engine as our WhatsApp assistant.
( Free intro call · No commitment )
Bloom & Bough Florist
replies instantly
- Instagram DM · 21:47
- Customer: Do you deliver same-day to Didsbury?
- Bloom & Bough Florist: We do — order by 1pm for same-day delivery. Bouquets start at £35.
- Customer: Perfect, ordering now.
Sound familiar?
— The problem
DMs arrive at all hours — Instagram, Facebook, Messenger.
Answering them is a job nobody actually has time for.
A slow reply reads as "closed" to a new customer.
— The fix
Every DM answered in seconds, in your voice — and handed straight to you the moment a conversation needs a human.
How it works.
A short call
We collect your services, prices, opening hours and the questions that fill your inbox.
We connect your inboxes
Instagram and Facebook, answered by the same engine as our WhatsApp Front Desk — trained on your business, speaking in your tone.
You approve, we switch it on
Built to order around your inbox, with a fixed quote before we build anything. You see every conversation.
DM auto-replies
setup, then £100/mo
Fixed quote before we build
What’s included
- Instagram & Facebook messages answered instantly
- Trained on your services, prices and tone
- Hands over to you when it should
- Same engine as our WhatsApp Front Desk
- Built to order around your inbox
Cancel with one month's notice. Any two automations: £1,500 setup.
( Free intro call · No commitment )
Fair questions.
What does "built to order" mean?
This one isn't an off-the-shelf template — we build it around your exact workflow. It starts with a short call, and you get a fixed quote before we build anything.
What if it can't answer something?
It hands the conversation to you instead of guessing — and you can jump into any conversation at any time.
Am I locked into a contract?
No. The monthly is rolling — cancel with one month's notice. The setup fee is one-off, and any two automations together are £1,500 setup instead of two separate fees.
Will it sound like a robot?
No — every message is worded with you, in your voice, and you approve everything before it goes live.
Sound useful? Let’s talk.
Leave your details and we’ll call you back — usually the same day.
We take on three small-business projects a month, so every build gets senior attention. Prefer email? hello@twzn.dev
01We call you within one working day
02A 20-minute chat about your setup
03A fixed quote — or honest advice not to spend
DM auto-replies
£1,000 setup + £100/mo